Couple on apartment tour

Four Common Mistakes Onsite Associates Make with Visiting Prospects

Karen Gladney Thought Leadership

To bring in new residents, leasing associates definitely have to bring their A-game to the prospect tour. With the recent increase in new developments and the wave of renovated communities, apartment shoppers have no shortage of appealing and eye-catching properties to choose from. In this environment, providing a warm, informative, personalized and engaging touring experience is key to getting a …