100 Properties: A View into the Leasing Experience

Karen Gladney Thought Leadership

I recently set out to visit 100 properties in 100 days. I wanted to get a truly informed understanding of the in-person experience that today’s prospects have. I wanted to see where the opportunities for improvement are and where leasing teams are knocking it out of the park. I genuinely went into it as a blank slate not quite sure …

Modern Apartment Prospects: How Do They Differ from Before?

Ian Andrews Thought Leadership

I was recently asked how apartment prospects have changed over the years. I don’t know that there’s a quick and easy answer because modern apartment shoppers are so profoundly different from their predecessors. To start with, by the time a prospect visits a community today, he or she is usually armed with a lot of information. ILSs and property websites …

Couple moving into apartment

Three Benefits of Self-Guided Tours

Ian Andrews Thought Leadership

It’s vital that apartment communities regularly sign new residents, and forward-thinking operators are always looking for ways to make it easier for their properties to do so. Self-guided tours are emerging on the multifamily scene, and smart managers are seeing that the technology allows communities to serve more prospects and to provide prospects with a better onsite experience. The solution …